The teams that thrive aren't the ones with the best prompts, they're the ones who understand their own problems deeply enough to know what's worth solving.
Your heritage speaker example is perfect. It's not a language problem, it's an identity problem. Just like most 'AI implementation challenges' aren't really about the technology, they're about fear, belonging, judgment.
The judgment gap is real. AI can execute, but it can't feel the emotional weight of a problem. It can't know which frustration keeps someone awake at night.
This is why I focus on helping people use AI to become more themselves, not just more productive. The pain worth solving isn't efficiency - it's coherence.
Spotting problem is hard because most problems need to actually empathize with people and in reality we are not so good at really empathizing… we prefer showing our toys than looking at others’
I think for a lot Cantonese speakers who only learnt at home (myself included) struggle to convey mental house issues with the older generation. It’s a generational/cultural barrier on top of a language one!
The teams that thrive aren't the ones with the best prompts, they're the ones who understand their own problems deeply enough to know what's worth solving.
Your heritage speaker example is perfect. It's not a language problem, it's an identity problem. Just like most 'AI implementation challenges' aren't really about the technology, they're about fear, belonging, judgment.
The judgment gap is real. AI can execute, but it can't feel the emotional weight of a problem. It can't know which frustration keeps someone awake at night.
This is why I focus on helping people use AI to become more themselves, not just more productive. The pain worth solving isn't efficiency - it's coherence.
Spotting problem is hard because most problems need to actually empathize with people and in reality we are not so good at really empathizing… we prefer showing our toys than looking at others’
I think for a lot Cantonese speakers who only learnt at home (myself included) struggle to convey mental house issues with the older generation. It’s a generational/cultural barrier on top of a language one!
Thank you for sharing, Martin! I totally agree, it's also a cultural difference, but I think the attitude towards mental health is changing
Love the subtitle! Great insightful post
Thank you, Joel!
That's true, and also we tend to see things from our own perspective, but fail to understand others